Club Services: Concierge

Member Benefits

Being a Club Member means enjoying access to a wide range of exclusive services, seasonal discounts and preferential deals.

Explore the list of current perks and services, some of which are available through Member Services (B1).


In-Club Services

FedEx
Global courier service. Available at Member Services.
Mon–Fri: 1–5pm
W-ends, hols & Dec 28–Jan 3: closed (ship by Dec 15 for Christmas delivery)
Terms & Conditions
Special Club rates are available only when the "shipper" is a Member and items are sent from the Club to destinations outside Japan.

Yamato Transport
Convenient domestic shipping for packages, including suitcases, golf bags and ski equipment, of up to 25 kilos. Available at Member Services.

Z Mobility
Member-exclusive discounts on smooth, luxury rides to Haneda and Narita airports and across Tokyo with English-speaking drivers.

SMBC ATM
Full-service machine located next to The Cellar (B1).
Tue–Fri: 6am–12am
Mon & Sat: 7am–12am
Sun: 6am–9pm

ChargeSpot
Say goodbye to dead smartphone batteries with a ChargeSpot portable charger. Download the app, scan the QR code at one of the eight ChargeSpot stations around the Club and follow the instructions to enjoy this free service. Chargers should be returned before leaving the Club.

January Grand Sumo Tournament
Secure your seat for the spectacle of Japan's centuries-old sport at its spiritual home in Tokyo.
Dates: January 14–28
Venue: Ryogoku Kokugikan
Tickets: Box seat A (four people): ¥52,000 (w-ends & hols); ¥48,000 (w-days); box seat B (four people): ¥42,000 (w-ends & hols); ¥40,000 (w-days); box seat C (four people): ¥38,000 (w-ends & hols): ¥34,000 (w-days); special box seat (two people): ¥19,000 (w-days only); S seat: ¥9,500 (w-ends & hols); ¥9,000 (w-days); A seat: ¥8,500 (w-ends & hols); ¥8,000 (w-days); B seat: ¥5,500 (w-ends & hols); ¥5,000 (w-days); C seat: ¥4,000 (w-ends & hols); ¥3,500 (w-days)
Booking: first priority reservation deadline: Nov 18; second priority reservation deadline: Dec 3

Tokyo Philharmonic Orchestra Season Pass
Secure your seat for eight Tokyo Philharmonic Orchestra concerts in 2024 now to receive a 10% discount. All eight concerts must be at the same venue.
Venue: Suntory Hall (Akasaka), Orchard Hall (Shibuya) or Tokyo Opera City Concert Hall (Shinjuku)
Booking: Member Services (by Nov 30)

Live Music Tickets
10% off tickets for Blue Note Tokyo, Cotton Club and Tokyo Philharmonic Orchestra concerts, including "packages" of eight orchestra performances in 2023 at Bunkamura Orchard Hall, Tokyo Opera City Concert Hall and Suntory Hall. Book through Member Services.

Car Wash
A full vehicle-cleaning service at the Club. Reserve through Member Services.


Member-Exclusive Deals

Diners Club
Member holders of a Diners Club card enjoy zero first-year annual fees, a 24-hour concierge service, no fixed credit limit and more. Check the Diners Club English webpage for details.

eCornell Courses
Enjoy up to 40% off a suite of online executive education courses in marketing, hospitality, healthcare, engineering, data science and more. Register today to earn a special discount.

Joycruise
Discover the beauty of the Seto Inland Sea in luxury with Joycruise. Through July 9, 2024, receive 5% off the boat charter fee and a bottle of sparkling wine.

SkyTrek
Experience luxury and convenient travel with SkyTrek. Fly by private jet or helicopter to destinations across Japan or overseas. Members receive 3% off chartered flights and package tours, including a three-day getaway by private jet to a ryokan in Matsumoto, Nagano. Contact us for details or to book your next adventure.

Ginza Beauty Medical Clinic
Members receive 20% off all treatments, including laser facials, skin blemish removal and facial and neck rejuvenation. Contact Ginza Beauty Medical Clinic's Dr Ayako Sekine for more information or to book a treatment.

Hotel Indigo Karuizawa
Located one hour from Tokyo, villa-inspired Hotel Indigo Karuizawa reflects the resort town’s unique charms. Members enjoy 15% off all stays. To receive 15% off treatments at The Spa by Harnn, contact the hotel directly at 0267-42-1100.

Kammui+
Kammui+ is an exclusive provider of expert-led, nature-based experiences in Japan and a concierge service that creates tailored itineraries to exclusive destinations. Members enjoy access to the Kammui+ community for free (worth ¥76,000) for 12 months, with the chance to make up to three bookings. Start planning your next experience in nature.

National Azabu
Receive 5% off when shopping at National Azabu supermarket on Saturdays by simply showing your Club membership card at the checkout.

Prestia SMBC Trust Bank
Open a Prestia bank account to receive a package of benefits, including no account maintenance fees, zero domestic ATM service fees and overseas remittance fees, and reduced domestic transfer fees. For more information, visit your local Prestia branch or call 0120-71-4189.

Regus
Spaces by Regus feature private offices that can accommodate companies large and small as well as a club lounge that serves meals throughout the day and cocktails in the evening. Special rates are available for Club Members. Get in touch for more details.