Member Services

Conveniently located at the entrance to the B1 Family Lobby, Member Services is the Club's hub of information.

From registering Members for events and issuing parking stickers to organizing concert tickets and offering guidance on the Club’s facilities, the experienced Member Services staff can handle a range of requests.

Inquiries concerning lost and found items can be directed to Member Services.

Members may leave items at Member Services for a short period or for other Members to collect at another time.

Members must adhere to the Club's guest policy when inviting guests to the Club. Please check the Guests at the Club webpage for full conditions and how to register guests.

Guest Fees

Recreation guest fees:
Adults: ¥2,750 / Juniors (13-19 years): ¥1,100
Children (2-12 years): ¥550

Sky Pool guest fees:
January 1 - May 31 and October 1 - December 31
Adults: ¥2,750 | Children: (2-19 years): ¥1,100

June 1 - September 30
Weekdays
Adults: ¥4,400 | Children (2-19 years): ¥2,200

Weekends and national holidays
Adults: ¥6,600 | Children (2-19 years): ¥4,400