Club Services: Concierge

Member Benefits

Being a Club Member means enjoying access to a wide range of exclusive services, seasonal discounts and preferential deals.

Explore the list of current perks and services, some of which are available through Member Services (B1).


In-Club Services

FedEx
Global courier service. Available at Member Services.
Mon–Fri: 1–5pm
W-ends, hols & Dec 28–Jan 3: closed
Terms & Conditions
Special Club rates are available only when the "shipper" is a Member and items are sent from the Club to destinations outside Japan.

Yamato Transport
Convenient domestic shipping for packages, including suitcases, golf bags and ski equipment, of up to 25 kilos. Available at Member Services.

Z Mobility
Member-exclusive discounts on chauffeur-driven rides across Tokyo and beyond.

Mister Minit
Shoe and bag repair, shoeshine, key cutting, watch repair and battery replacement and hanko seal creation. Available through Member Services.

SMBC ATM
Full-service machine located next to The Cellar (B1).
Tue–Fri: 6am–12am
Mon & Sat: 7am–12am
Sun: 6am–9pm

ChargeSpot
Say goodbye to dead smartphone batteries with a ChargeSpot portable charger. Download the app, scan the QR code at one of the eight ChargeSpot stations around the Club and follow the instructions to enjoy this free service. Powerbanks can be returned to any ChargeSpot station in Tokyo.

Live Music Tickets
10% off tickets for Blue Note Tokyo, Cotton Club and Tokyo Philharmonic Orchestra concerts, including "packages" of eight orchestra performances in 2022 at Bunkamura Orchard Hall, Tokyo Opera City Concert Hall and Suntory Hall. Book through Member Services.

Car Wash
A full vehicle-cleaning service at the Club. Reserve through Member Services.


Member-Exclusive Deals

eCornell Courses
Enjoy up to 40 percent off a suite of online executive education courses in marketing, hospitality, healthcare, engineering, data science and more. Register today to earn a special discount.

Farm Box
Sign up for weekly or biweekly deliveries of organic, locally produced vegetables, fruit and other items from Ecoloupe. Register today to start receiving deliveries.

National Azabu
Receive 5 percent off when shopping at National Azabu supermarket on Saturdays by simply showing your Club membership card at the checkout.

Elite Club Perks
Discounted hotel stays and tickets for a host of sports events, shows, movies and concerts in North America available through the Elite Club Perks program.

Hakuba Hotel Group
Explore the beauty of Nagano's Hakuba Valley with a special 15 percent discount on all hotel stays for Members and friends. E-mail This email address is being protected from spambots. You need JavaScript enabled to view it. for more information.

Halekulani Okinawa
Between November 1 and March 31, 2022, enjoy three consecutive nights for the price of two when booking a Premier Ocean View room (or above) with breakfast at the "best available rate" at this luxury resort.

Park Hyatt Niseko
From December 17, 2021 to March 31, 2022, Members' children stay for free when booking two nights or more and this magnificent resort in Hokkaido. This exclusive offer also includes breakfast and complimentary return airport transfers and 20% off spa treatments.

BMW
Through December 31, 2021, receive an 8 percent discount on any model of BMW from the current lineup (apart from the iX and iX3). E-mail This email address is being protected from spambots. You need JavaScript enabled to view it. for details.

Prestia SMBC Trust Bank
Open a Prestia bank account to receive a package of benefits, including no account maintenance fees, zero domestic ATM service fees and overseas remittance fees, and reduced domestic transfer fees. For more information, visit your local Prestia branch or call 0120-71-4189.

Diners Club
Member holders of a Diners Club card enjoy zero first-year annual fees, a 24-hour concierge service, no fixed credit limit and more. Check the Diners Club English webpage for details.