26 Sep 2023

Sky Pool Programs Receive Thumbs-Up

The majority of Members taking swim programs at the Sky Pool are satisfied with the sessions and coaching, according to a survey carried out earlier this year.

Nearly 350 people completed the Swim Committee-organized, online questionnaire.

Of the 58 adult swimmers who said they attended Sky Pool Pass programs, 84 percent were content with the programs and 83 percent were happy with the quality of coaching.

Meanwhile, 72 percent of respondents whose children take kids' swim programs said they were satisfied with those classes and 87 percent approved of the coaching.

The survey also revealed that some Members (34 percent for adult programs and 23 percent for kids' programs) find the program descriptions on the website unclear.

"In particular, the survey confirmed that we need to do better in the area of kids’ swim lessons, from the sign-up process to lesson availability," Agnes Ouellette, chair of the Club’s Swim Committee, writes in the September issue of INTOUCH. "With this invaluable feedback, we hope to improve all aspects of our programs."

An overview of the survey can be found here.